Morellis Cleaners
  • - Customer Service Associate
  • Indianapolis, IN, USA
  • 10.00
  • Hourly
  • Part/Full Time

This non-exempt position reports to the Owner, Operations Manager and the Customer Relations Manager. Customer Service Representatives are the first contact with new customers and are responsible for beginning our relationship built on Exceptional Service and a Quality Product.

Maintain knowledge of our services and strong customer service skills. Service knowledge must be at a level that the CSR can sell any service offered by the organization. Promote good customer relations by consistently providing exceptional customer service. Initiate sales and be capable of effectively offering auxiliary services and promoting monthly offers to customers. Address customer challenges with professionalism, answering customer questions and investigating & correcting errors. Continuously increase knowledge and skills through education and internal training. Maintain a position of trust and responsibility by keeping all customer business confidential. Participate in all office marketing and revenue increasing projects, which include personal contacts, direct mail and promotions.

Qualifications:

  • Ideal candidates will have 2-3 years of existing service experience.
  • Knowledge of Microsoft Office applications.
  • Excellent written and oral communication skills.
  • Exceptional attention to detail.
  • Ability to present a professional image and communicate with public, co-workers, management, customers and others in a courteous, positive and professional manner.
  • Preferred candidates will have enthusiasm, show strength in understanding the needs of the customer and be able to solve complex problems.
  • The ability to take initiative and utilize sound judgment in decision making.
  • Must be able to work in a team environment with the ability to interact in a positive manner with co-workers and management.
  • Must have the ability to demonstrate initiative when promoting auxiliary services and monthly offers.
Morellis Cleaners
  • Apply Now

  • Start Application Through LinkedIn
  • Sign Up For Job Alerts

  • Share This Page

.
Morellis Cleaners Home Our Difference Pricing Locations Careers Services Facebook Twitter Feed